Terms and Conditions

Welcome to FLYWHEEL ME!

Effective Date: 02.05.2021

Welcome to Flywheel-UAE.com. These Terms and Conditions govern your access to and use of our website, services, and purchases. By accessing or using this website, you agree to be bound by the terms below.

1. Company Information

Flywheel-UAE.com is operated by Flywheel ME FZE, a company registered and operating in the United Arab Emirates, acting as an official distributor and representative of leading fitness brands.

2. Eligibility

You must be at least 18 years old or have the permission of a legal guardian to use this website and make purchases.

3. Product Information & Availability

All products and services listed on this website are subject to availability and may be modified, discontinued, or updated without prior notice. We strive to provide accurate product descriptions, specifications, and pricing, but we do not guarantee that all information is error-free.

4. Pricing & Payments

All products remain Flywheel ME FZE property until full payment has been made. You hereby agree that the corresponding invoice of any purchase is sent to you electronically unless otherwise agreed. Orders made in another person’s name without the person’s consent will be reported to the authorities.

- All prices are listed in AED or your selected currency and include applicable VAT, unless stated otherwise.

- Full payment is required upfront for all orders placed via the website.

- We accept Stripe payments (credit/debit cards) and bank transfers. Bank transfer orders will be confirmed upon receipt of funds.

- For custom projects or full facility solutions, instalment payments may be arranged, subject to agreement and credit approval.

5. Shipping & Delivery

We offer free shipping across the Middle East for online orders placed through our website. Estimated delivery time: 4-14 business days. Delays may occur due to customs, local conditions, or factors beyond our control.

6. International Orders

We ship to select countries in Asia and the wider Middle East. Customers outside the UAE must provide complete and accurate location information to verify import regulations and shipping availability before purchase.

7. Warranty & Satisfaction Guarantee

We offer manufacturer warranties as per the original brand terms. In addition, we uphold a Satisfaction Guarantee if you're not satisfied with your product, contact us within 7 days of delivery to discuss available options. Refer to our Warranty Policy for full conditions.

8. Returns & Refunds

Returns are accepted only under specific conditions. Returned items must be unused and in original packaging. Custom or project-based orders are non-refundable. For more, refer to our Returns Policy.

9. Use of Website

You agree not to misuse the site, violate laws, post false information, or interfere with system integrity. All website content is the property of Flywheel ME or its partners and may not be reproduced without permission.

10. Privacy Policy

Your personal data is handled securely and will never be sold or misused. See our full Privacy Policy.

11. Liability

Flywheel ME shall not be liable for any indirect, incidental, or consequential damages related to the use or misuse of any product purchased or information presented on the website.

12. Governing Law

These Terms shall be governed by the laws of the United Arab Emirates. Disputes arising will be subject to the jurisdiction of UAE courts.

13. Contact Information

If you have questions about these terms, please contact us at:

nevena@flywheel-uae.com

+971508695616